Refund policy

Refund Policy

At SunSeeker, we want you to love your purchase. If you are not completely satisfied with your order, we offer a hassle-free refund process under the following conditions:

  1. Eligibility for Refund:

    • Refund requests must be submitted within 30 days of receiving your order.
    • The item must be unused, in the same condition that you received it, and in its original packaging.
    • Proof of purchase is required for all refund requests.

  2. Non-refundable Items:

    • Gift cards
    • Sale items or discounted products

  3. Refund Process:

    • To initiate a refund, please contact us at [your contact email].
    • Once your return is received and inspected, we will send you a confirmation email to notify you of the approval or rejection of your refund.
    • If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

  4. Shipping Costs:

    • Original shipping costs are non-refundable.
    • You are responsible for the return shipping costs unless the product was defective or damaged upon arrival.